Our Services

As a PCN we are expected to think about the wider health of our population and to take a pro-active approach in managing our population health needs. The introduction of additional roles to our general practice teams enables our patients to be seen by the right health care professional, at the right time to improve outcomes.

It also allows our GPs to focus their skills where they are needed most, for example in diagnosing and treating patients with the most complex conditions.

Social Prescribing Link Worker

Lorraine Harnett

Social Prescribing Link Workers help to reduce health inequalities by supporting patient to unpick the complex issues that are affecting their wellbeing.

They enable people to have more control over their lives, help patients develop skills and give their time to others, through involvement in numerous community groups.

Clinical Pharmacist

Jas Malhi

Clinical Pharmacists are responsible for the care management of patients with chronic diseases and those on multiple medicines.

They proactively undertake clinical medication reviews to improve the quality of care received and to ensure patients safety.

First Contact Physiotherapist

Lindsay Ashton

A First Contact Physiotherapist (FCP) is a physiotherapist who is professionally qualified to treat patients without referral from a GP or other healthcare professional. FCPs provide the first point of contact whereby those who visit a GP for musculoskeletal (MSK) problem will instead have an appointment with an FCP physiotherapist.

Dietitian

Susan Gallagher

Dietitian’s are healthcare professionals that diagnose and treat diet and nutritional problems, both at an individual patient level and a wider public health level. Dietitian’s support patients of all ages with conditions such as diabetes, food allergies, coeliac disease and metabolic diseases. Dietitian’s also translate public health and scientific research on food, health and disease into practical guidance to enable people to make appropriate lifestyle and food choices.

Pharmacy Technician

Leighton Thompson

Pharmacy Technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. The purpose of the Pharmacy technician is to maximise safe, cost-effective, prescribing to improve the quality of patient care and helping patients get the best from their medicines.

Care Co-Ordinator

Jo Inglis

Care Coordinators provide extra time, capacity and expertise to support patients in preparing for or in following up clinical conversations they have with primary care professionals. Jo will work closely with the GPs and the PCN multidisciplinary team to identify and manage patients, ensuring there is appropriate support available to them and their carers and that their varying needs are addressed.

Low Level Mental Health Service

This service can assist individuals by supporting and teaching them about the tools, coping mechanisms and strategies to help with the management of low moods, stress, anxiety and depression.